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Questions, answered
How long does delivery take?+
Orders inside Dhaka arrive in 1–2 working days. Outside Dhaka, delivery takes 3–5 working days.
How much is delivery?+
৳70 inside Dhaka and ৳130 outside Dhaka. Delivery is free in Dhaka on orders over ৳3,000.
Which payment methods do you accept?+
Cash on delivery, bKash, Nagad, and Visa, Mastercard or Amex cards.
Are your products authentic?+
Yes. Every product is sourced, checked and sealed by Siora before it leaves our studio.
Can I return a product?+
Unopened products can be returned within 7 days of delivery. If an item arrives damaged, contact us within 48 hours and we will replace it.
How do I choose products for my skin type?+
Use the skin type and concern filters in the shop, or message us — we are happy to suggest a routine.
Still need help? Contact us